Tuesday, 6 October 2015

COMPUTER GLOSSARY

[http://www.bbc.co.uk/webwise/a-z/xyz/ (page archived and no longer updated) ]


A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | XYZ

A      up

ActiveX

A Microsoft technology that allows small programs to run inside your browser.

Add-on

A supplement to a piece of software that gives an added layer of functionality: for example, add-ons in Mozilla Firefox can allow you to take pictures of the screen or remove adverts.

Address book

Part of your email software where you store details of your friends' and contacts' e-mail addresses so you don't have to remember them.

Adobe Flash

Used to create and play interactive videos, games and other multimedia items on the internet. You may need to install a plug-in to view Flash content on your browser.

Adobe Photoshop

Software which you can use to view and edit images.

ADSL

'Asymmetric Digital Subscriber Line' - a type of broadband technology used for connecting to the internet.

ADSL filter

Plugs in to your telephone line to stop broadband and telephone signals from getting mixed up, or interfering with each other.

ADSL router

Also known as a DSL modem, this is used for connecting a computer to the internet.

Adware

A form of spyware which installs programs which generate advertising on your computer (often in the form of pop-up windows).

Alt

Letters at the start of the "alternative" user-originated newsgroups ranging from alt.bill-gates to alt.yoga. Can also mean 'alternative'.

Alt tag

The text which appears when you roll the mouse over a picture. This is the alt tag in HTML and is useful for people who view pages in text-only mode, or who are blind or visually impaired.

Android

An operating system developed by Google for mobile phones and other hand-held devices.

Animated GIF

Short for 'Graphics Interchange Format', a GIF is a type of image file. When it is animated it might blink, flash or have moving elements.

Animation

Pictures which are combined in a certain way so they appear to move. Cartoons are animations.

Anti-spyware

Anti-spyware software helps stop malicious programs stealing confidential information from your computer.

Anti-virus

Security software that helps protect your computer from viruses spread online.

AOL

Formerly known as American Online, this company used to be the world's largest Internet Service Provider (ISP).

Apache

Free open-source software used on over 50% of the internet's web servers.

Apple

A company set up by Steve Jobs, Steve Wozniak, and Ronald Wayne in 1976, which makes computers (such as Macs), MP3 players (iPods), software (such as iTunes) mobile phones (iPhones) and more.

Apple Macintosh

A series of computers made by Apple. The first Macintosh was released in 1984.

Application

Another word for a computer program. For example, Microsoft Word (which is used for creating text documents) is a word processing application.

Archive

The place on a website where you find old news, articles, stories etc.

Archiving

To move old files which may not still be in use or relevant to a separate storage area.

ASCII

A computer code that represents letters as numbers. For example, the letter A is ASCII code 65.

ASCII art

When plain text characters are arranged on the screen in such a way that they create an image.

Attachment

A file which has been attached (sent with) an email. This could be an image, a video or any other document. You can usually attach a file to an email by clicking an icon in the shape of a paperclip.

Auction site

A website (such as eBay) where people can bid money on different items for sale.

Audio clip

A sound file (for example, music or spoken word) which has been placed on the internet to either download or listen to online.

Auto connect

When your computer has been set to automatically connect to a service (for example, the internet) whenever it detects that it is available.

Avatar

A picture or cartoon of yourself or a favourite character that you use to represent yourself in games, on message boards or on social networking websites.

B      up

Back up

To save files to a CD or USB drive so that they are kept in more than one place.

Back up service

A service (such as a website) that you can use to back up your data so that it is kept safe.

Bandwidth

The amount of data that can be carried per second by your internet connection. Usually measured in kilobytes per second (kBps).

Banner

A rectangular shaped advert or heading normally at the top of a web page. On the WebWise website, this includes our logo, tagline and the illustrations directly to the right of these.

Baud Rate

The speed at which your modem can transmit and receive information. Nowadays it's more usual to use the term bps (bits per second) or Bps (bytes per second).

BBS (Bulletin Board System)

A system for posting messages so other people on a message board can read them and reply, which you access by phoning the BBS and connecting using special software. This system is not commonly used any more.

Bcc

Blind Carbon Copy. The Bcc box allows you to send an e-mail to more than one person but their e-mail addresses are hidden from other recipients.

Bebo

A social networking website popular with teens and young people, where people can meet online and share photos and videos.

Berners-Lee, Tim

The man credited with creating the internet in its current form. He is the founder and director of several organisations which oversee the development of the internet.

Beta version

A software program (or website) that hasn't been tested enough to be on general public release. When you use it the company will use your experience of bugs to iron out the product's problems.

BETSIE

BBC Education Text to Speech Internet Enhancer. Software running on the BBC website to help blind and visually impaired people. On most BBC pages it's on the top left hand side (click on 'text only').

Bitmap

A format used to save images. The file contains a colour value for each pixel in a picture. Bitmap files tend to be very large, and it is often better to save images as GIFs or JPGs.

Bitrate

Also 'bits per second (bps)' - the speed at which information in a file is read by a specific piece of hardware. A 'high bitrate' file will contain more detailed data but will take longer to be processed.

BitTorrent

A company, but also a relatively fast method of transferring files across the internet by connecting to multiple computers all sharing the same file (which has been broken down into lots of smaller parts).

Blog

Short for 'weblog', a blog is an online personal diary with thoughts and opinions on life as well as links to other websites the author likes.

Blogger

Someone who writes for or owns a blog.

Blogging

Writing an online diary with personal thoughts and opinions.

Bluetooth

A wireless network which can be used to transfer data (like photos and videos) between mobile phones over very short distances.

Blu-ray

Much like DVD, a type of disc that can hold files (like films and music) - but Blu-ray disks can hold up to ten times more information than a standard DVD.

BMP

Stands for 'bitmap' - a type of image file. Bitmap images can be very large, and it is often better to save images as jpgs or gifs.

Bookmark/favourite

A web link you have saved to your browser that you can easily get to that web page again without having to type in the whole address or use a search engine.

Boolean operators

Language you can use to refine search results - so, 'cats AND dogs' will bring up links to pages referring to both of these animals, but 'cats NOT dogs' will bring up pages about cats which don't mention dogs.

Bot

Also 'robot' - a piece of software that runs throughout the internet doing specific tasks, such as looking for information about web pages.

Bps (bits per second)

Also 'bitrate' - the speed at which information in a file is read by a specific piece of hardware. A 'high bitrate' file will contain more detailed data but will take longer to be processed.

Broadband

A permanent high-speed internet connection. It receives digital information about 100 times faster than an old dial up modem and is always on.

Broadband provider (ISP)

A company which provides a broadband connection to the internet.

Browser

A software program that allows you to view files (including web pages, PDFs, images, video and audio) over the internet. It is likely that you are viewing this text as part of a web page file on the internet via your browser right now.

Browser settings

Settings which allow you to change how your browser works, including how it displays files and how it connects to the internet.

Browser window

The part of your browser which displays files. The browser window you are currently looking at starts above the BBC banner at the top of this page and ends under the black bar at the bottom of it.

BT Vision

An internet service provider (ISP) that provides access to the internet.

Bug

An error in a piece of software that stops it from working the way that it should do.

Bundled software

Different types of software sold together as one package. This may also be called a 'suite' of software. Examples of this include Microsoft Office and Adobe Creative Suite (CS).

Burn/burning (CD/DVD)

To save ('write') files to a CD or DVD using your computer.

Byte

One of the smallest units data can be measured in. Usually, a byte consists of eight 'bits'. A byte is generally measured by the amount of data required to save just one character of text.

C      up

Cable

Literally, a wire insulated with plastic that is used to transfer electricity or information. Also a type of television service that is transmitted via a physical cable into your television.

Cached/caching

When your browser saves information from web pages to help them load more quickly next time you visit them.

Capped service

When there is a limit on how much you can use a service: for example, how much data you can download in a given month, or how much time you can spend accessing a wireless service.

Captcha

A system that attempts to stop spammers and bots by asking you to re-type letters and numbers shown in an image to prove that you are a real person.

Cc

Stands for 'carbon copy', and is similar to the 'To' field in an email. Putting someone's email address in this field will send them a copy of the email.

CD

Stands for 'Compact Disc' - a nearly ubiquitous form of data storage which can be accessed via a special drive on your computer, or an external CD player. These can contain any sort of information, but are primarily used for either music or personal data files.

CD-R

Stands for 'Compact Disc - Recordable'. A type of CD that can be permanently filled with data (like music, videos and other files) on a home computer, then viewed by other people.

CD-Rom

Stands for 'Compact Disc - Read Only Memory'. A non-writeable disc, usually containing computer software or games.

CD-RW

Stands for 'Compact Disc - Re-Writable'. A CD which can be filled and re-filled with data several times by different computers.

CGI

CGI stands for 'computer-generated imagery' and relates to the creation of any special effects for film, TV or games, using computers rather than video cameras.

Character

One letter or symbol of text. For example, a single standard SMS text message can be a maximum of 160 characters in length.

Charges

Bills/costs incurred from using a product.

Chat site

A website that allows people to send each other messages in real-time, without having to download any instant messaging software to their computer.

Chip

A small computer component (also known as a microchip) which processes information.

Chrome

An internet browser made by Google.

Clean/cleaned

In computing, this means deleting or reorganising data.

Cloud computing

Where the data is stored and accessed by the internet ('clouds') instead of on your computer: this can include online storage and online applications.

Cloud-based storage

When data you upload online is kept not on single servers but across lots of different ones at the same time. This means if one of the servers breaks, less data is lost as a whole.

CMYK

Stands for 'cyan, magenta, yellow, key black'. It is a way of combining colours to produce a full spectrum of shades. Another commonly used way of doing this by using different colours is RGB.

CNET

A news website which provides, amongst other things, reviews of computer-related products and services, as well as software downloads and technology stories.

Coaxial

A multi-layered cable which can supply telephone, internet and television services.

Codec

A computer program which can encript and decrypt (as well as translate) data, often used in video conferencing and streaming videos.

Compression

When a file is made smaller by removing some of the information/finer detail electronically. This is often done to video and image files.

Content

Any significant information on the internet - for example, an article/blog post, a video, an image or an animation.

Cookies

Small files automatically downloaded to your computer by websites, which can contain information about you and what you've done on that website for the website to view next time you go online.

CPU

Stands for 'central processing unit', this is the 'brain' of the computer. When people talk about the speed of a computer they are talking about the speed of the CPU.

Crash

When your computer temporarily stops working. It may pause or 'freeze' up, or tell you to restart or quit.

Crawler

Also known as a bot or robot: a computer program which runs through the internet collecting data, often for search engines.

Creative Commons

An organisation which has released freely-available copyright licences, allowing people to say how they would like to share their work on the internet. These licences are designed to help people share their creative works more easily.

Cross-posting

Posting the same message across multiple platforms/websites: e.g. posting a status-update across different social media platforms like Twitter, Facebook and LinkedIn at the same time.

Crumb trail

A series of text links across the top of a page that show you where you are on a website.

CSS

'Cascading Style Sheets' - a type of code which works behind the scenes on a website to tell the browser how a website should look, including text-formatting, background colours and more.

Cursor

The flashing vertical line on the screen that shows you where you are and where the next character you type will appear.

Cut and paste

Taking information from one place and putting it in another.

CVV2/CVC

The last part of the code above the signature strip on modern credit and debit cards, which is often required by online shops to verify that the card is genuine.

Cybercafé

Also known as an internet café - a real café you can go to to drink coffee and buy internet access for short periods of time.

Cyberspace

A term often used to describe the internet/online environment, but which was originally invented to describe an as yet non-existent wholly interactive virtual world.

D      up

DAB

Digital Audio Broadcasting - a digital system for transmitting radio signals. A special digital radio is required to listen to DAB radio stations.

Data card

Also known as a connect card, this is a modem that can be plugged into laptops and netbooks to help them connect to the internet.

Data Protection Act

British legislation which says how personal data should be treated, including what information can be kept about people.

Database

A program which allows the storing and organising of data so that it can be retrieved and used in a variety of different ways.

Default settings

Non-customised settings: usually, when installing a program or signing up to a service the company will make assumptions about how you would like things to work, based on what the majority of their users choose to do.

Defrag/defragment

Every time you use your computer the data is stored on your hard drive is random places, meaning that it can become 'fragmented'. Defragmenting your computer 'filters' everything, putting all these bits of data back into one section so that your computer can run much more effectively.

Desktop

A metaphor used to describe the way different programs are laid out on your screen, which is similar to how you might lay out documents and photos on a real desk.

Dial-up

An old-fashioned way of connecting to the internet through a conventional phone line.

Digital camera

A camera which takes photos which are stored on a memory card instead of a film, and which you need to transfer to a computer to print out or edit.

Digital noise and grain

Fuzziness or lack of clarity on an image or audio track.

Directory

A folder containing files: this is a way of organising files into different groups so they are easier to find and navigate.

DNS

Domain Name System: the method through which human-readable web addresses (like bbc.co.uk) are re-directed to the IP addresses the websites are hosted on (like 11.22.33.44).

Domain name

Another word for a web address: for example, bbc.co.uk is a domain name.

Dongle

A small plug-in device (often like a USB stick) that you can add to your computer to do a set function, such as to provide access to a wireless connection (wireless dongle).

DoS (Denial of Service) attack

A malicious attempt to make a website stop functioning, usually by overwhelming it with web traffic.

DOS (Disk Operating System)

A type of computer operating system (OS) used from the 1980s to around 2000 but which is now rarely used.

Dotcom

A company which operates solely (or mainly) from the internet.

Download

To transfer a file from the internet on to your computer.

DPI

Dots per inch: often used in relation to digital cameras and images, DPI refers to the amount of detail contained in an image. A high DPI image will contain lots of detail.

Drag and drop

Moving files from one place to another by clicking on them once, holding down the mouse button and dragging them across your screen. You can drag and drop files from one window to another.

Driver

A piece of software your computer uses to communicate with hardware (like printers and scanners).

DRM

Digital rights management: a way of controlling how different types of files are used eg, music tracks bought via one company's software/music player might not be playable by other types of software/devices.

DVD

Can stand for either 'Digital Video Disc' or 'Digital Versatile Disc': a storage format much like a CD, but with the ability to hold nearly seven times as much information. Mainly used for video files, but can be used for most types of file.

E      up

Email

A way of sending messages (usually in the form of text, with other files in attachments) electronically, from one person to another.

Email attachments

Documents and files (such as images and videos) which are sent along with an email.

Emoticon

A combination of characters used in text messages which, when viewed from a certain angle, resembles a facial expression. For example, :) is a 'smiley face' and :( represents an unhappy face.

Encrypt/Encryption

To change/scramble information so that it can't be read by anyone who doesn't know the password/key to unscramble it. This makes the information more secure.

Error message

A message letting you know that something has gone wrong or is not working as it should (often in the form of a pop-up).

EXE

A file type which denotes an executable file which when clicked will launch a computer program. You should only open an EXE file if you are absolutely sure you know what it is and trust the source you got it from, as this type of file can affect the way your computer works.

Executable (program)

A computer program which is able to perform tasks when asked to do so. All software which runs off your computer hard drive will contain an EXE file.

Extranet

A private network or intranet which can be viewed by people through the internet.

F      up

Facebook

A social network originally created for college students to share information, which is now a place where people can have their own page on the internet, play games and talk to their friends.

FAQ

Stands for 'Frequently Asked Questions' - a list of answers to commonly-asked questions put together in the hope that it might save people the time it takes to ask them.

Farmville

A very popular MMORPG commonly played on Facebook (but also available on other platforms), where players can build a virtual 'farm' and share items with their Facebook friends.

Favourites/Bookmarks

A web link that you have saved to your browser so you can easily access the page without having to type in the whole address or use a search engine.

Field

A space in which you can enter text, usually as part of an online form.

File

A piece of information which can be opened by a computer program; for example, an image, a text document, or a video.

File download manager

Software which keeps track of documents being downloaded from the internet to your computer.

File extension

The bit of text at the end of a file which tells your computer which software program should open it.

File not found

This message means that your computer or web browser can't find the file that you've asked it to look for.

File-sharing

Sharing files across the internet, commonly using software such as BitTorrent.

Firefox

A popular type of internet browser, made by an organisation called Mozilla.

Firewall

A piece of hardware or software that controls what information passes from your computer to the internet, and who or what can access your computer while you're connected.

Flash

Made by Adobe, Flash is used to create and play interactive videos, games and other multimedia items on the internet. You may need to install a plug-in to view Adobe Flash content on your browser.

Flickr

A website where you can upload and share photos and images for free.

Floppy disk

An old and now almost obsolete way of storing data on a removable disk. The precursor to the CD-R and USB mmemory stick.

Font

A specific typeface which sets out how text looks on the page, for example, Arial is a popular typeface, and Arial Narrow is a specific font.

Forum

Also known as a message board - a place where people can leave messages for others to read, and hold conversations about common interests online.

Frames

An old way of making websites, using multiple HTML files on one page to create different areas on which to put different types of information. For example, designers could put navigation bars in one frame and blog entries in another.

Freeware

Free software. Make sure you trust Freeware completely before using it, as it can contain malicious code.

FTP (File Transfer Protocol)

A way of transferring files between your computer and a web server.

G      up

Gallery

A selection of photos or images.

GB

Gigabytes: a measure of computer memory. A gigabyte is 1,000,000,000 bytes.

GIF

A file type for images, it stands for 'Graphics Interchange Format'. A GIF is most commonly used for illustrations rather than photographs and can be made into animations.

Gmail

A webmail service run by Google.

Google

A company known for providing a popular search engine, as well as a free webmail service and many other web applications.

Google Chrome

An internet browser.

Googling/to Google

To search the web using the Google search engine.

Graphics card

A piece of hardware inside your computer which helps it to display high-quality images such as those used in games and videos.

Grooming

Making friends with someone online under false pretences in order to lure them into a difficult or dangerous situation.

H      up

Hard drive/hard disk

A magnetic hardware device which stores data on a rotating disk. This way of storing information has been used since 1956.

Hardware

The physical parts of your computer.

Hardware firewall

A piece of hardware that controls what information passes from your computer to the internet, and who or what can access your computer while you're connected.

HD (High Definition)

Very high quality graphics, which require special screens to view.

History

A record which your browser or file explorer keeps of places you have visited, either on the internet or on your computer.

Hits

The amount of times a web page has been visited by different people on the internet. Most websites keep a record of who has visited their website so that they can see how popular it is.

Homepage

The web page your browser automatically displays when you start it up. Most browsers will allow you to change your homepage.

Host

A computer or server connected to the internet.

Hotmail

A free webmail service provided by Microsoft. This is one of the first and most popular free webmail services, and was started in 1996.

Hotspot

An area in which you can connect to a wireless internet connection.

HTML

HyperText Markup Language: a universal type of computer code used for making websites and controlling how they are displayed, invented by Tim Berners-Lee.

HTTP

Hypertext Transfer Protocol: the letters at the start of a web address, which give a command to your computer to request information from the website you want to look at.

HTTPS

See 'Hypertext Transfer Protocol', above. The 'S' means that your connection to the website is secure.

Hyperlink

Text, which when clicked, takes you to another web page. Hyperlinks (known mostly as 'links' will often appear underlined either all of the time or when you move the mouse over them.

Hypertext

Text which is arranged in a non-linear fashion and which you continue reading by clicking on links.

I      up

Icon

A small linked picture which represents an action. The icons on your desktop represent what will happen if you click on them - so a text document might be represented as a piece of paper with words on it, or an image might be represented by an icon showing a photo frame.

ID/identifier

In computing, a piece of code which acts as a hidden label to single out something as being unique.

Image map

One image which has different clickable areas (linking to different places, as opposed to just one place). This is done by writing the coordinates of each area into a piece of computer code.

IMAP

Internet Message Access Protocol: a method used for transferring emails from one place on the internet to another. Another way of doing this is known as POP, and also SMTP.

Inbox

The part of your emails program/webmail where you can view all the emails you have received.

Infect/infection

When you computer is 'infected' with a virus it means that malicious code has installed itself on your computer and is adversely affecting the way your computer works.

Install

Transferring software onto your computer and setting it up so that it can work properly.

Instant messaging (IM)

Sending messages between people 'instantly' using a program on a computer or a website - a lot like very fast text messaging.

Internet

Millions of computers (and the data stored on them) around the world connected together by telephone lines, cables or satellites over which they can exchange information.

Internet café

A real café where you can go to to eat and drink and buy internet access for short periods of time.

Internet Explorer

One of the most popular and oldest internet browsers, which is usually set as the standard browser with Microsoft computers.

Intranet

A private network within an organisation where people can share information without it being accessed by the rest of the internet.

IP/IP address

Internet Protocol: The numerical address that every computer on the internet has. So, for example, the IP address of one of the BBC's computers is 38.160.150.31.

IPTV

Internet Protocol television: a way of viewing live TV and TV on demand on your TV through an internet connection.

IRC

Internet Relay Chat. A real time chat system using a program that allows you to talk to other people on topic related channels by typing your comments in a chat window. IRC used to be very popular but is now used mainly by people with specialist interests, such as software development.

IRL

In Real Life: a term used to describe things which occur off the internet as opposed to on it.

ISP (Internet Service Provider)

A company which provides access to an internet connection.

iTunes

A software program that allows you ro buy and play a variety of multimedia products, including music and videos, and transfer them to products by Apple (such as iPods and iPhones).

J      up

Java

A programming language widely used on the web to run small programs in your browser called applets.

JavaScript

A scripting language developed by Netscape and Sun Microsystems which is used to do things like make new browser windows 'pop up'.

JPG/JPEG

A file extension which denotes that the file is an image. This format is most often used for photographs.

Junk email

Unsolicited or unwanted email.

K      up

kBps

A measure of how fast information is downloaded to your computer via a modem. kBps means a transfer rate of one kilobyte per second.

Keyboard shortcuts

A way of quickly performing an action by pressing a combination of keys on your keyboard at the same time. For example on many software programs pressing 'Ctrl' and 'P' at the same time will print what you're looking at.

Kilobyte (KB)

A measure of computer memory: represents 1,024 bytes.

L      up

LAN

Local Area Network: a small private network of computers, for example in an office.

Laptop

A small computer which consists of a screen and a keyboard which folds in half so that it can be easily carried.

LCD screen

Liquid Crystal Display: a thin, flat kind of electronic screen used in modern computer monitors and televisions.

Link

A piece of text, image or other item on a website which, when clicked on, takes you to a different web page.

LinkedIn

A social network used to help people make professional business connections.

Linux

A type of free, open-source operating system made by the people who use it. It is most frequently used on servers and as an alternative to Microsoft Windows. Popular versions include Ubuntu, Fedora and Mint. Pronounced "LIN-ucks".

Log in/on

To sign in to a service by entering your details and password.

Log off

To 'sign out' from a service so that nobody else can access your data or pretend to be you.

LOL

Internet shorthand for 'Laugh Out Loud', meaning that something you see on the internet or on your computer made you laugh.

Lossless

A way of compressing files to make them smaller without losing any of the data or fine detail when they are reconstructed.

Lossy

A way of compressing files to smaller sizes that will mean that some data or fine detail will be lost when they are reconstructed.

M      up

Mac OS X

An operating system for Apple Macintosh computers.

Macro

A computer script which when run will record a chain of actions and repeat them for you.

Mailbox

Another word for email inbox.

Mailing list

Multiple email addresses collected with the intention of sending out newsletters or group emails.

Mailwasher

Software which filters out spam emails before they go to your email program.

Malware

Malicious software specifically designed to damage your computer or corrupt your data.

Media player

A software program which plays audio and video content: RealPlayer, iTunes and Windows Media Player are popular media players.

Megabyte (MB)

A measure of computer memory: 1,000 kilobytes (or a million bytes).

Memory

The storage and thinking parts of your computer. More storage memory on your hard disk (ROM) means you can save more files and more thinking memory (RAM) means your computer can perform more complex tasks more quickly.

Memory stick

A small piece of hardware you can plug into your computer through a USB port to store data.

Menu

Like a menu that you might find at a restaurant, this is essentially a list of options available to you.

Message board

A website where people can come together to post messages to one another about specific or general subjects. These are saved to the message board so that people can reply, starting discussions.

Meta search engine

A site which automatically submits a search to several search engines at the same time and then comes back with the results after only a few seconds. 

Metadata

Information about a web page hidden inside it to help search engines find it. It often includes a description of the page which will be picked up by search engines.

MHz

Megahertz: a measure of how fast your computer - specifically, your CPU - is.

Micro browser

An internet browser scaled down for use on a mobile phone or other mobile devices.

Micro-blogging

A blog which features very short, frequent posts. Twitter is one of the most popular examples of micro-blogging.

Microfilter

A device which plugs in to your telephone line to stop broadband and telephone signals from getting mixed up, or interfering with each other. Also known as an ADSL filter.

Microsoft

One of the oldest and largest computing companies in the world: created the hugely popular operating system Microsoft Windows, which comes as standard on most PCs, as well as a great deal of widely-used software (such as Microsoft Office).

Microsoft Office

A suite of software created by computing giant Microsoft, with software to create text documents, spreadsheets, slide-shows, emails and more.

MIME

A standard for encoding information other than text so that it can be attached to an email message and sent across the internet.

mIRC

Instant messaging software created in 1995 and still popular today.

Mirror

An identical copy of a website held on a different server to speed up download times by reducing the congestion from many users accessing just one site at the same time.

MMORPG

Massively Multiplayer Online Role-Playing Game. A computer game where users can connect to the internet to play with others.

Modem

Hardware that allows your computer to connect to the internet via a phone connection.

Moderator

Someone who manually monitors message boards and similar online forums for inappropriate content and deletes it.

Monitor

The electronic display/screen of your computer: basically, the bit you look at!

Mouse pointer

The little arrow displayed on the screen that you move by manually moving your mouse/using the touchpad of your laptop.

Mouse wheel

The wheel in the middle of most computer mice that allows you to scroll up and down the screen.

Mozilla Firefox

A popular type of internet browser.

MP3

A file extension which denotes an audio track: usually one which is relatively small in terms of file size.

MP3 player

A device which will play audio tracks. A personal MP3 player can be carried around with you, and you can use it to listen to music through headphones. An iPod is a type of MP3 player.

MP4

A file extension which denotes a video file.

MSN

Microsoft Network: a collection of sites and services provided by Microsoft. One of the most popular is MSN messenger, an instant messaging service.

Multimedia

The combination of different types of media such as audio, video and text.

Multiplayer

A computer game which can be played by more than one person at the same time.

MySpace

A popular social networking website with a particular focus on music and bands.

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Navigate/navigation

To move within or between websites using navigation bars and links.

Navigation bar

A set of links to the main sections of a website which appears on each web page within that website. The 'nav bar' often appears at the top or left of a web page: WebWise's navigation bar is underneath its banner and above this text, and contains links to all the different sections of WebWise.

Netbook

A very small laptop that is lighter and easier to travel with than a normal laptop. Netbooks have smaller screens and keyboards than conventional laptops, and can often only perform more basic functions - like writing this glossary!

Netiquette

A form of etiquette for the internet which is understood by the majority of internet users. For example, typing everything in CAPITAL LETTERS is considered to be akin to shouting, and is not good netiquette.

Network

A group of computers communicating together via a server along cables or wirelessly.

Network connections

Connections made from one computer to another as part of a network.

New Media

A vague term referring to any new or digital technology - including the internet, IPTV, digital radio and more.

Newbie/noob

Someone who is very new to the internet - this can sometimes be used negatively.

Newsgroups

Nearly obsolete forums for exchanging information and views over the internet which are held on special servers. When you post a message it is systematically copied to other newsgroup servers around the world so other people can read it and reply with their views.

Newsletter

A regular email sent out to lots of people with news and information on a specific subject. You can sign up to newsletters by submitting your email address to a company or organisation and they will send you information about their services.

Newsreader

A dedicated program which enables you to read and send newsgroup messages. It's often included within mail programs such as Outlook Express, but is very rarely used.
articleHow can I find free software to download?

Notepad

The most basic text-editing software available on a PC. It comes as standard on computers with a Windows operating system.

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Ofcom

The Office of Communications: the official regulating body for TV, radio and other 'communication industries' in the UK.

Offline

Not connected to the internet.

Offshore site

When a company based in one country transfers its operations to another country - for example, many call centres for British businesses are based overseas because it is cheaper.

Online

Connected to/hosted on the internet.

Online attackers

People on the internet who might want to attack you computer or gain access to your data.

Open-source

A collaborative approach to working, mostly when developing software, where people share their work with the rest of the internet in the hope of attracting more people to work on the project and to develop a better product as a result.

Opera

An internet browser developed by Opera Software.

Operating system

The basic software on your computer which instructs all the different parts to work together. All computers need an operating system (OS) to work. Popular operating systems include Microsoft Windows, Mac OS X, and Linux.

Opt-in

To choose to do something/be involved with something.

Opt-out

To choose not to do something/be involved with something.

ORPG

Online Role Playing Game: a game based on the internet where you use an avatar to explore a virtual world, either on your own or with other people. Also known as an MMORPG.

Outlook Express

Popular email software made by Microsoft.

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Packet

When files are sent along the internet, the data in them is divided into lots of small packets which are then reassembled in the correct order at the other end.

Paint

Basic image editing software which comes packaged with Microsoft Windows, which allows you to view, edit and create images.

Pairing

Transferring data from one device to another so that both devices have the same information.

Palm

A company which makes PDAs and smartphones, as well as software to go on them.

Parental control software

Software which can help restrict what children or vulnerable people can do and see on a computer and the internet: for example, parental control software will filter pornography websites.

Password

A secret combination of letters and numbers (and sometimes other characters) which protects personal information.

PayPal

A company which acts as an intermediary between your bank and online retailers, meaning you can pay for things online without having to trust retailers with your credit card details.

PC

Personal Computer: also known as a desktop computer. Usually a computer with a separate hard drive, monitor, mouse and keyboard, which is suitable for using at home and in the office.

PCI card

Part of your computer that allows you to plug in extra hardware, like sound cards and modems.

PDA

Personal Digital Assistant: a handheld device which allows you to do certain functions like edit documents and keep notes.

PDF

A file extension by Adobe. PDFs are formatted documents that have been fixed in place, and are difficult to edit. This format is commonly used for brochures and formal documents, so that they can be viewed and printed the way the creator intended.

Perl

A complicated and popular software programming language, much used on the internet.

Phish/phishing

Attempting to get someone to give you their private data over the internet/email by posing as a reputable company, commonly a bank or financial institution. Also known as spoofing.

Photoshop

A software program made by Adobe which you can use to view and edit images.

PHP

Web programming code used for making advanced websites.

Picasa

A photo-sharing software programme and website similar to Flickr.

PIN

Personal Identification Number: a sequence of numbers which act as a password. If you have a credit card you will be issued with a PIN number so that you can get money out of cash machines.

Pixels

Each tiny unit of a digital image. When you look at a picture on a computer you are looking at a collection of hundreds, thousands or even hundreds of thousands of tiny coloured dots.

Platform

A combination of hardware and software which software can run on. Mobile phones, computers and PDAs are all different platforms.

Plug-in

An extra bit of software code that needs to be added to your browser before you can view certain types of content - for example, you need a plug-in to view Adobe Flash files.

PNG

A type of image file which allows images to be transparent (so that other images can be seen beneath them).

Podcast

A radio show specifically recorded for the internet, which can be downloaded and listened to at any time.

POP

Post Office Protocol: a method used for transferring emails from one place on the internet to another. Another way of doing this is known as IMAP, and also SMTP.

Pop-up

An extra browser window that appears - these can be good (like prompts from your banking website telling you to log off) or bad (adverts and spam).

Portal

A page on the internet full of links to and information about other web pages, with very little content of its own. For example, bbc.co.uk/learning is a portal.

Predictive text

A setting when text messaging that allows you to press each number only once with the phone guessing the word you're typing from the combination of keys you press. This can be much quicker than pressing each key several times.

Privacy software

Software which helps to keep your information safe.

Profile page

A page on a social networking website which lists information about someone - like their name, interests and location.

Program

A software program is technology which allows you and your computer to perform certain actions - like creating a text document, viewing and editing an image, or watching a video.

Programming code

The code used to create computer software.

Project Canvas

Now known as YouView, Project Canvas was an attempt by several major broadcast (including the BBC) to create standard IPTV system.

Protocol

A set of rules that tell computers how to transfer data between themselves.

Proxy server

A server on the internet that acts as an intermediary. For example, it can be used to hide your real IP address, or to temporarily store information about websites you visit so that it can be loaded more quickly.

Public domain software

Software which is free to download and use and which comes without any copyright restrictions: similar to Freeware.

Pull-down menu

A menu which appears when you click on or put your cursor over a link.

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QWERTY (keyboard)

A standard keyboard, so named because the main letters across the top happen to spell out 'QWERTY'. This doesn't mean anything, but serves as a handy nickname.

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RAM

Random Access Memory: temporary space on your computer used for programs which are currently running.

RAW

A type of file format for unprocessed image files (for example, files which are still on your digital camera).

Raw code

Also known as source code: code viewed in its most basic format (text) without being processed by your computer or browser. To view this web page's raw code in Internet Explorer or Firefox, click 'View' in the browser menu and select 'Page source' or 'Source'.

RealPlayer

A popular media player

Recycle bin

A place files go to before being permanently deleted, so that if you have second thoughts you can 'undelete' them.

Re-format

To re-build something which stores information, like a memory card or hard drive. This involves deleting all the data currently stored on it - so be careful before deciding to re-format something!

Refresh/reload

To force a web page to load again, so that you can see if it has been updated. Also useful if the page has frozen or isn't working properly. In most browsers the keyboard shortcut for this is the F5 button at the top of your keyboard.

Register

To sign up for a service by providing your contact details (such as your email address, and a password).

Remote attack

When your computer is attacked through the internet by a virus or hacker working on a different computer.

Resolution

The amount of detail being displayed: the higher the resolution, the more detailed an image appears.

Re-tweet (RT)

Twitter language for taking a Tweet somebody else has posted and posting it again so that your followers can see it. It is good netiquette to credit the person who originally tweeted the message by including their username in the tweet.

RGB

Red Green Blue: a way of combining colours to produce a full spectrum of shades. Another commonly-used way of doing this using different colours is CMYK.

Rip

To transfer data to a hard disk from something else.

Roam

The ability to connect to a service away from home - a roaming internet contract with a mobile phone operator will allow you to use the internet at any location. This word isn't used much any more now that such technology is relatively common.

Robot

Also 'bot' - a piece of software that runs on the internet performing specific tasks, such as looking for information about web pages (bots made for search engines are also known as spiders).

Router

A piece of hardware which decides the next network point to which a packet of data on the internet should be sent on its journey towards its final destination.

RSS

Really Simple Syndication: an RSS feed is a list of information taken from a website or service, updated in real-time with any new information added to the website.

Run-time environment

Run-time is literally the time during which a software program is running: the run-time environment is the area on your computer it uses to do so.

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Sandbox

A trial environment where you can test something out online without worrying about breaking anything.

Sat Nav

Satellite navigation: software which finds your physical geographical location then gives you directions on which way to travel. This is most commonly used in cars as well as mobile phones.

Scanner

Hardware which allows you to transfer paper documents (like traditional photos) into your computer as digital files. Many modern home printers come with attached scanners.

Scareware

Useless or dangerous software which is sold to people by scammers, often by scaring them into thinking they have a computer virus which can be fixed by buying their software.

Scart cable

An increasingly obsolete cable for transferring audio and video data between things like DVD players and TVs. It is flat and has 21 pins.

Screensaver

A small program that plays when you're not using your computer screen, so that the screen is obscured from view. Traditionally used to save old-fashioned, obsolete monitors from damage caused by using too much light ('screen burn'), these are now used mostly for security and also for fun.

Search

To look for something on the internet using keywords typed into a search engine.

Search engine

A very large searchable database of links to different websites, created by robots which trawl the internet looking for information.

Second Life

A virtual world where people can take on an avatar and interact with other people - characters can walk around, drive, dance, fly and buy things with virtual money.

Secure

Something that is difficult or impossible to access without the correct password.

Security patch

An update released by the maker of a piece of software to fix small problems or security flaws.

Semantic web

A way of sorting information (like text, videos and images) with metadata or tags which computers can fully understand so that it becomes flexible enough to be used in lots of different ways.

SEO (Search Engine Optimisation)

Things people who run websites do so that their sites are picked up by search engines and displayed near the top of search results. This can include making sure there are lots of keywords and links in every page.

Server

A very simple, large computer used simply for doing one or two set tasks - such as storing large amounts of information and making it available to the internet.

Shareware

Free software which people can download and use for free for a set period of time so they can try out some or all of the features before they decide whether or not they wish to pay for it.

Shockwave

A multimedia program made by Adobe which allows people to view different types of multimedia files.

Shopping cart

A 'shopping list' you can build on an online store so that you can buy all the items you want at once instead of paying for everything separately.

Short URL service

An online service which will allow you to make long web addresses much shorter so that you can send them to people more easily. The website will create a new link on their own server which redirects to your link. The BBC uses a service called bit.ly to do this.

Shortcuts

Ways of getting to a program or a folder on your computer without having to search through different files, directories or options.

Signature

Text which is automatically added to the bottom of emails or posts you make to message boards. You can set this up so that you don't have to keep typing out things like your name and personal details.

Silverlight

A plug-in by Microsoft which is similar to Adobe Flash and which allows you to view multimedia files on the internet.

SIM card

A small flat rectangular memory card which fits inside your mobile phone and which tells it basic information such as your phone number, and helps it connect to mobile phone networks. It can also include telephone numbers you have stored to your mobile phone's address book.

Skim

To quickly find the basic details of something: so as you might skim-read a book, robots can skim and compile information taken from websites.

Skype

A software program which allows people to make phone and video calls over the internet.

Smartphone

A type of mobile phone which can also perform some of the functions of a computer, like accessing the internet, editing files, and playing games. Many smart phones also have touch-screens.

SMS

Short Messaging Service (also known as text messaging) - a way of sending short text messages from one mobile phone to another through a traditional mobile phone network.

SMTP

Simple Mail Transfer Protocol: a method used for transferring emails from one place on the internet to another. Another way of doing this is known as IMAP, and also POP.

Snail mail

A derogatory term referring to the traditional postal service.

Social networking

Using websites (like Facebook, MySpace and Twitter) to connect to and share information with other people.

Social networking website

A website which allows you to meet up existing friends online, as well as make new ones. Examples include Facebook, MySpace and Twitter. 

Software

Code which is run by your computer, which tells it what to do. This can be anything from photo-editing programs to browsers which allow your computer to view information over the internet.

Software firewall

Software that controls what information passes from your computer to the internet, and who or what can access your computer while you're connected.

Sound card

A piece of hardware in your computer which allows you to listen to sound.

Source code

Code viewed in its most basic format (text) without being processed by your computer or browser. To view this web page's raw code in Internet Explorer or Firefox, click 'View' in the browser menu and select 'Page source' or 'Source'.

Spam

Unsolicited or unwanted email.

Spam filter

Software or code attached to your inbox which filters out spam emails from legitimate emails.

Spambot

A computer robot which automatically sends out spam emails to people, on behalf of a hacker/human spammer.

Spammer

Someone who sends out spam emails, or writes a spambot programme to do it on his/her behalf.

Spider

As known as a robot: a piece of software which trawls the internet for information to send back to search engines.

Splash page

A webpage which comes up when you first visit a website, usually containing a logo and some basic information about the website. This will then link to the main website.

Spoofing

Attempting to get someone to give you their private data over the internet/email by posing as a reputable company, commonly a bank or financial institution. Also known as phishing.

Spyware

A type of virus software which hides on your computer and gathers your personal data (like credit card details) to send back to a hacker or spammer.

SSID

A code up to 32 characters long which identifies a network, helping your computer to connect to it.

Streaming

When a sound or video file is played at almost the same time it is being sent from a website. In this way you don't have to wait for a clip to download - you just watch it as it downloads.

Strong/secure password

A password which is very difficult to guess or bypass - for example, one which contains a mixture of upper and lower case letters and numbers.

Surf/surfing

To use the internet to go from website to another, often without a specific purpose.

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Tab

Separate windows within your browser which mean you can look at different pages on the internet without opening up whole new versions of your browser. Try holding down the 'Ctrl' and 'T' buttons on your keyboard at the same time, and see if a new tab opens up at the top of the browser window.

Tabbing

To move from one link/part of a page to another using the Tab key on your keyboard (directly above the Caps Lock button). A technique often used by people with disabilities which prevent them from using a mouse, or by people who don't like using a mouse.

Tablet computer

A keyboardless computer displayed on a screen, which you use by touching it with your fingers or a stylus to navigate around the desktop (instead of a mouse).

Tags/tagging

To label a piece of content (like an image, blog post or video) with keywords so that it is easy to find and ends up in search results.

TalkTalk

A TV, broadband and mobile phone company.

TCP/IP

The combination of protocols that make the internet. TCP deals with the process of dividing data into packets of information. IP deals with the process of passing these packets from one computer to the next until they reach their final destination.

Technical support

A phone number you can call (given to you, for example, by your internet provider) to receive help from a human being if you get encounter problems or need assistance.

Text messaging

Also known as SMS - a way of sending short text messages from one mobile phone to another through a traditional mobile phone network.

Thread

A group of messages, often e-mail messages or message board posts, linked by a common subject. A thread is the online equivalent of a conversation. Many message boards present messages on the same subject together - as a thread.

Toggle

A switch - if something is 'toggled off' it simply means it is turned off.

Toolbar

A strip of menu options and buttons which you will find across the top of many software programs - the bar across the top of your browser which contains the backwards, forwards, history and refresh icons is a toolbar.

Torrent

A very small file containing information about where BitTorrent can find all the different parts of the file you want to download.

Touchpad/trackpad

A small, smooth surface on your laptop you can use instead of a mouse - touching it will move the cursor like a mouse does.

Traffic

The amount of visitors to a website - heavy traffic means lots of visitors.

Trial software

Software you can install on your computer which will work for a limited time so you can try it after which it will lock. In many cases if you decide to purchase you will get a registration code which you type into the software to make it work again.

Trojan

A program which appears harmless but is carrying inside viruses, worms or even another program that will damage your computer. A trojan is usually an attachment and is often carrying a program which allows someone to hack into your computer.

Troll

A term widely used on the internet to describe someone who deliberately posts contentious and inflammatory remarks online in order to provoke others. These remarks can be on internet forums, chat rooms or in comment fields of blog articles.

Tweet

A message on Twitter.

Twitter

A social networking website where people can only post short messages of 140 characters or less. You can 'follow' other people, and their messages will appear on your screen in a time line. A lot of people use Twitter on their mobile phones, especially smartphones.

Twoosh

A Tweet which is exactly 140 characters long (the maximum amount allowed) - no more, no less.

TXT

A file which contains nothing but text, with no complicated formatting. TXT (or simply 'text') files can be read by any text-editing software.

Typeface

A set of fonts (styles of letters) that you can apply to text.

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UNIX

A computer operating system (OS) used by most Internet Service Providers (ISPs) on their 'host' computers as it allows many people to connect to the same resources at any given time.

Unzip

To uncompress a file which has previously been 'zipped up' or compressed in order to make it smaller.

Upload

To post something onto the internet.

URL

Uniform Resource Locator: a web address, eg www.bbc.co.uk.

USB

Universal Serial Bus: a standard type of physical connection used for connecting hardware to your computer via a cable.

USB modem

An external modem which connects to your computer via a USB cable.

USB port

The place on your computer where you can plug in a USB cable.

Usenet

A very old and now nearly obsolete internet discussion system which was one of the precursors to the internet as we know it today, where basic messages were sent from one place to another via a variety of servers.

Username

An identifying name you give yourself to log into services, which you can choose yourself and which does not need to be your own name.

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Vector graphics

Images which are based on simple shapes such as curves, straight lines and polygons generated by mathematical equations. Because of this they can be stretched to any size without losing image quality.

Video card

A piece of hardware inside your computer which helps it to show you high quality video files.

Video clip

Video conferencing

Where two or more people talk to each other on the internet using webcams (this term is usually used when talking about business meetings).

Viral

Information which has spread through the internet via 'word of mouth'.

Viral marketing

When advertisers try to spread information about their products through word of mouth on the internet. This is commonly done by creating funny or thought-provoking videos.

Virus

A computer program which can copy itself and spread from one computer to another, adversely affecting the way that computer operates.

Vodcast

Like a podcast: a video available for download on the internet. Internet television series are often offered in this format. Vodcasts are much less popular than podcasts, due to the fact that videos can more easily be hosted on video-sharing websites like YouTube.

VPN (Virtual Private Network)

A system where people can access work intranets and private networks over the internet.

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Wallpaper

Also known as a 'background' - the picture behind your desktop, which you can personalise to suit your tastes.

WAP

Short for Wireless Application Protocol. WAP is an increasingly outdated technology which allows you to access basic information on the internet from your mobile phone.

WAV

A type of very high-quality audio file. WAV files can be very large.

Web browser

Software which allows you to surf the internet - you are probably using a browser right now.

Web developer

Someone who codes up a website.

Web page

Any page on the internet. This page is a web page.

Webcam

A small, usually cheap video camera you can plug into your computer so that you can talk to people over the internet.

Webcast

A pre-recorded or live video file broadcast over the internet to lots of people at once: a bit like a sort of internet television.

Webmail

An email service which you can log in to through your internet browser so that you can send and receive emails online, instead of having to install software on your computer.

Webmaster

Someone who is in charge of what is on a website, and who maintains the files kept on the server. If you have a problem with a website, the webmaster might be your first contact.

Whitelist

An approved list of websites. Some parental control software use whitelists to limit what websites people (and children) can access and which they can't.

WHOIS

A way of finding out who owns a website: essentially, a protocol which can find this information.

Widget

A box containing information from another site which you can change to suit your needs, and which you can put on your desktop or embed onto another website. This could be information from an RSS feed or Twitter account, for example.

Wi-Fi

A trademark of the Wi-Fi Alliance which is used as branding for devices which can access wireless networks (such as wireless internet).

Wikipedia

The world's largest online encyclopedia, it is a collaborative projected and can be edited and amended by anyone.

WinAmp

A free media player, which can play audio and video files.

Windows

A very popular operating system by Microsoft.

Windows Explorer

A file manager that helps you to navigate the files on your computer.

Windows Media Player

A media player by Microsoft which will play video and audio files.

Winzip

Software by Microsoft which allows you to compress files into ZIP files to make them smaller and easier to send over the internet.

Wireless

A way of gaining access to a network (such as the internet) without having to use a cable: the information is transmitted through the air, like with mobile phones.

Wireless router

A piece of hardware which takes wired internet access and makes it wireless. When you sign up to a broadband internet service your internet service provider (ISP) will often provide a wireless router so that you can connect to the internet with a laptop or smartphone.

Wizard

A tool which helps you to set up software on your computer and guides you step-by-step through an otherwise complicated process.

Wordpress

A blogblogging website, which also makes an open-source program that you can upload to your own server to make a website for free.

Worm

A program that can reproduce itself over a computer network. It usually attaches itself to another software program and then proceeds to cause malicious damage to your computer such as shutting it down.

WPA

Wi-Fi Protected Access: a way of encrypting a wireless connection so that people can't hack into it and steal information.

WYSIWYG editor

Stands for 'What You See Is What You Get': a text editor which allows you to view and edit text as it will eventually appear. This usually applies to blogging - you can either edit the HTML code, or use an editor which looks a bit like a software program like Microsoft Word.

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XML

Extensible Markup Language: a type of code used to create websites.

Yahoo!

A company which provides a search engine, free webmail, advertising, and news portal and other services. Yahoo! ran a website hosting service called Geocities, which used to be the 3rd most visited website on the internet but which was deleted in 2009.

YouTube

A very popular video hosting website where people can upload, watch, share, comment on and rate videos.

Zip

To compress a file to make it smaller and easier to transfer: also the file type (ZIP) that the file will end up becoming. You can open a ZIP package with programs such as Winzip.

Zombie computer

A personal computer connected to the internet which has been unwittingly hijacked by a hacker and used to do what the hacker wants without the owner even noticing - often to run DoS attacks or to send spam emails.